Knowledge Management
What Is Knowledge Management?
Knowledge management is a process of defining, capturing, organizing, evaluating, sharing, and retaining all the information assets of the organization. The assets include documents, policies, databases, expertise, and the experience of employees.
Effective Knowledge Management
Goals
Creating Effective Systems
To create methods, systems, and frameworks to leverage information effectively, while ensuring alignment with the overarching organization strategy.
Improving Access to Resources
To facilitate the connection of the team looking for enterprise content or information with the people who have the right expertise and knowledge.
Retain Knowledge
To improve an organization's efficiency and save knowledge within the organization.
Benefits
Increased Operational Efficiency
Reduce wasted time due to redundancies such as "reinventing the wheel", rebuilding content, creating something from scratch rather than relying on existing knowledge.
Improved Client Experience
Enhanced cross-collaboration and knowledge sharing elevate customer value by ensuring team readiness, instilling confidence in the organization's offerings, and expediting product/service enhancements through faster responses and improvements.
Strengthen Innovation
Foster idea sharing, collaboration, and access to key information, empowering teams to utilize key insights from peers and prevent repeat errors. This encourages innovation to meet evolving business demands.
Ready To Work With Us?
Send us a message today letting us know how we can best support you and your goals!
Contact
dom@consulta.work
208.###.####
Meridian, Idaho USA
© 2023 Consulta. All Rights Reserved